Resume

Experience

Instructional Designer

  • Acted as a graduate instructor-of-record for technical communication classes for a total of 3 terms
  • Developed syllabi, assignments, lesson plans, and activities, as well as facilitated class discussions for 20+ students.

UX Designer

  • Conducted user research to improve accessibility and navigation in digital platforms.
  • Provided actionable reports to guide accessibilit updates in alignment with organizational goals.
  • Collaborated with stakeholders to implement user-centered design improvements.

Tutor and Technical Editor

  • Acted as a writing center consultant
  • Edited technical documents for clarity, consistency, and adherence to style guides.
  • Guided writers in improving usability and audience engagement in their content.

Behavioral Documentation Specialist

  • Document Behavior Intervention Plans (BIPs) and behavioral assessments for decision-making.
  • Track and analyze behavioral data, producing insights for individualized plans.
  • Prepare and maintain accurate reports to ensure compliance with standards.

Healthcare Documentation Specialist

  • Updated website content for improved accessibility and user experience.
  • Edited correspondence, intake forms, and reports to enhance clarity and usability.

Work History

  • Portland State University (September 2023 – June 2025)
  • Amergis Healthcare (September 2024 – June 2025)
  • Oregon Health and Science University (April- July 2024)
  • Hands On Medicine (May 2022 – September 2024)
  • University of Texas at San Antonio  (September 2019 – May 2020)

Competencies:

  • Project/ Content Management
  • Editing & Proofreading
  • Information Design
  • Research/ UX Research
  • Client communication
  • Accessibility Standards Compliance
  • Plain Language Guidelines
  • Health Literacy Communication

Technical Proficiencies:

  • Health Literacy Communication
  • DITA/XML
  • Heretto
  • HTML/CSS
  • Trello
  • Slack
  • Microsoft Office
  • Google Workspace
  • Adobe Creative Cloud
  • MadCap Flare
  • WordPress & Weebly

Style Guides:

  • APA
  • MLA
  • Chicago

Education

  • Master of Science, Professional and Technical Writing — PSU (March 2025)
  • Bachelor of Arts, English w/ concentration in professional/technical writing — UTSA (May 2020)